Privacy Policy

Effective Date: 17/01/2025

At Pouchifyy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

1. Personal Identification Information: Name, email address, phone number, shipping address, and billing address when you place an order.
2. Payment Information: Credit/debit card details and other payment-related data for processing transactions.
3. Browsing Data: Information about your visits to our website, including IP address, browser type, device information, and browsing history.
4. Communication Preferences: Details you provide when subscribing to newsletters or contacting our support team.

How We Use Your Information

We collect and use your information to:

1. Process and deliver your orders efficiently.
2. Provide customer support and address inquiries.
3. Improve website functionality and user experience.
4. Send order confirmations, updates, and promotional emails (only if you have opted in).
5. Comply with legal obligations and ensure website security.

Sharing of Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except:

1. Service Providers: Trusted partners like payment processors and shipping companies to fulfill your orders.
2. Legal Requirements: When required by law to comply with a legal obligation or protect our rights.

Data Security

We implement robust security measures, including encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

1. Access and Update: You can access, correct, or update your personal information by contacting us.
2. Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in our communications.

Cookies

We use cookies to enhance your browsing experience and gather analytics about website traffic. You can manage your cookie preferences through your browser settings.

For further questions, contact us at yzeen598@gmail.com.